About Me

Senior Instructional Designer for T-Mobile | Apex Systems | Remote

April 2024 - present            

Designed scenarios for a comprehensive training pathways program, enhancing learning outcomes by collaborating with leadership, multimedia developers, and trainers, to ensure alignment with project goals and end user experiences. Leveraged T-Mobile image databases and software tools to build a series of 20-minute courses for new sales and customer care leaders. Updated learning objectives to match demonstrated skills needed to achieve desired training outcomes.

• Transformed 7 Instructor-Led Trainings (ILTs) into standalone virtual courses within a 6-week timeframe.

• Delivered 30% of the total course load (23 courses) during a 6-week sprint.

Technical Content Developer for Amazon | IDOL Talent | Remote                                            

Feb 2024 - April 2024

Translated and developed technical training content for Cloud technologies and learning solutions. Developed engaging content, including vector graphics, motion graphic videos, and assessments using client’s brand style. Copy edited course drafts to ensure accurate and brand-specific content across curriculum. Utilized advanced tools including Camtasia, draw.io, Photoshop Illustrator, and Vyond software for video development, leading to the production-ready finalization of learning modules. Fostered a collaborative environment by effectively communicating with technical content developers.

Manager, Training & Enablement | Sirius XM/SXM Media | Oakland, CA

July 2022 – Aug 2023

Designed, developed, and delivered customized learning experiences featuring job-aids, instructor-led training, videos, and self-paced eLearning. Facilitated needs assessments with project partners. Guided content development sessions using a variety of training tools. Co-developed eLearning and video storyboard templates. Translated business needs into achievable learning objectives for employee and manager development.  

●      Redesigned and facilitated train-the-trainer program for 20+ managers.

●      Designed and developed 2 new satellite ad sales eLearning courses for legacy sellers.

●      Designed and produced engaging video and audio clips for 1 season of a podcast series.

Curriculum Manager | Sunday Friends Foundation | San Jose, CA       

Sep 2021 to Jun 2022  

Delivered hybrid training and remote workshops. Leveraged feedback, data, and analytics to scale an online learning program in English and Spanish. Consulted with stakeholders and subject matter experts for curriculum design in Canvas LMS. Researched, evaluated, and managed projects with community organizations and vendors. Analyzed data and ongoing feedback to improve programming. Managed training logistics, including course scheduling, training materials, and quality checks to ensure that all content was ready to launch. Designed and facilitated skills training for all client groups (total of 667).

●    Facilitated a digital skills training series for 92 learners in 4 months.

●    Created templates, reducing course design time by 50%, and learner registration time by 75%.

Instructional Design Consultant (Sep 2020 – Sep 2021) 

Oversaw change management plan for mission update and organization-wide initiatives. Evaluated multiple projects simultaneously, designed curriculum, and created an implementation strategy. Facilitated meetings with stakeholders and provided regular updates. Coordinated the procurement of Canvas LMS to support COVID-19 safety measures.

●     Created templates and reduced eLearning design time by 50%.

●     Designed learning solutions for 12 digital, financial, and health courses and developed in Canvas.

●     Developed a 2-year instructional strategy using a hybrid learning model.

Instructor and Curriculum Designer | City College of San Francisco | SF, CA                   

Aug 2019 to Mar 2022

Developed, managed, and delivered hybrid and remote courses in Canvas LMS. Researched and developed content for 5 Art History and Architecture unique topics. Utilized various formats, including virtual classroom, instructor-led, and self-paced eLearning. Designed and developed behavioral rubrics to measure key performance indicators for learners.

●      Designed and developed 4 eLearning courses per semester and advised 150 total students.

Instructor and Curriculum Designer | College of Alameda | Alameda, CA                  

Aug 2015 to Jan 2022 

Developed, managed, and delivered instructor-led and remote courses in Canvas LMS. Contributed to 3 statewide initiatives as a Lead Faculty member. Led 1:1 train-the-trainer sessions on LMS administration for transition to fully-remote instructional strategy (2020-2022). Designed and developed behavioral rubrics to measure key performance indicators for learners. Built LMS course templates, which were adopted in multiple departments.

●      Developed, managed, and delivered 42 unique E-learning courses across 4 unique course topics.

●      Developed and guided a team of 6 multi-disciplinary faculty and trained 64 faculty at PCCD.

●      Identified learning gaps for, advised, and assessed performance for 935 students.

Instructor and Curriculum Designer | The Art Institute of Pittsburgh | Pittsburgh, PA       

Jan 2010 - Jan 2015                                                                     
Evaluated performance goals and curriculum design standards for the Art Department Online Division. Updated and developed new learning materials for self-paced eLearning courses in Ai bespoke LMS. Managed and delivered 25 unique E-learning courses across 6 unique Art History and Popular Culture topics.

●  Identified learning gaps for, advised, and assessed performance for 450 students.

I'm bilingual (English and Spanish) and enjoy bending language in my personal work and projects. I play the drums and I'm developing a screenplay based on my mom's, and my own, teenage adventures. It may evolve into a comic book.